Shipping policy

At Romsen we aim for careful, fast delivery of our quality knitwear. Below you will find all the information about our shipping process.

1. Processing your order

As soon as you place an order, we get to work at our premises in Dordrecht. We check the items and pack them carefully so the quality is protected in transit.

2. Delivery and Track & Trace

We ship to addresses in the Netherlands, Belgium and Germany. As soon as your parcel has been handed to our carrier, you automatically receive an email with a Track & Trace code. With it you can follow the status of your shipment and the expected delivery moment.

Delivery time: We do our best to deliver your parcel as quickly as possible. In line with our Terms and Conditions we deliver within 30 days at the latest, unless a longer period has been agreed.

3. Shipping costs

The current shipping costs are shown clearly in the cart and at checkout, before you complete your payment. The costs may vary depending on the destination country and the total value of the order.

4. Risk during shipping

Romsen carries the risk of damage to or loss of the products up to the moment of delivery to you (or to a representative you have designated in advance). So your order is covered until it arrives safely.

5. Questions about your shipment?

Made a mistake in your address details, or still no Track & Trace code after 5 working days? Then contact us straight away: